Viabill; find more information here

When using the various payment options, there may be a card fee associated.

The amount for the goods is charged only when the goods are sent from Naja Lauf. A larger amount than what you have approved at the purchase can never be charged.

All prices listed in the online shop are in Danish kroner (DKK/Dkr) and include 25% Danish VAT.

For deliveries outside the EU, the customer is obliged to pay customs duties and additional costs. Customs policies vary greatly from country to country, so the     customer should contact the local customs office for further information.

Here you will find a link to set up "Visa Secure" for Visa cards, "Mastercard Identity Check" for Mastercards, and "Dankort Secured by Nets" for Dankort.

3D Secure - Verified by Visa and MasterCard Secure Code (nets.eu)

RETURN / RIGHT OF WITHDRAWAL

Naja Lauf offers a 14-day right of withdrawal. If there is a defect in an item, or if you receive the wrong item, we will of course cover all return costs and send you a new item provided the item is in stock. However, it is important that you contact our support for a free return label in case of incorrect deliveries. We do not cover costs for shipments returned without a return label issued by Naja Lauf.

We must be informed that you wish to cancel your purchase no later than 14 days after the purchase date. Furthermore, you have 14 days to return the purchase.

The item must be in the same condition as when received. All price tags and labels must be intact. If the above is not complied with, we will assess whether the item has lost value – and if this is the case, it will be deducted from the refund amount.

When returning,  return slip must be attached. The money can only be refunded to the payment card used for the purchase. We only transfer money electronically.

Returns due to cancellation are at the buyer's own expense and responsibility. All return items must be sent to the following address: